Our team of staff, volunteers, social work students, and workers from partner agencies sees people to provide information and support on a wide range of issues, and to advocate on their behalf where necessary. 

We address whatever issues people bring, and where we are unable to help ourselves, we make referrals or signpost people to the appropriate agency.

We support people to become more confident in seeking information, filling forms, and using online resources for themselves.

If you would like advice, support, or information, please come to one of our drop-in sessions on Thursdays between 8:30-9 am. 

We try to speak to everyone and prioritise urgent cases to be seen the same day, but we sometimes have to limit numbers.

If we cannot see you on the day but your issue is something we can help with, we offer appointments on other days.

We may signpost you to another service if they will be better able to help you.